Back to Top

For installing your LUMUL Neon Flex you may need:

What you may need when installing neon flex

DOs AND DONTs

  1. DO ensure the product is installed by a qualified electrician.
  2. DO ensure you install a power conditioner (e.g. UPS) with your 220V Neon Flex installation to protect against voltage spikes.
  3. DO ensure all wiring is in accordance with national and local electrical regulations.
  4. DO ensure you cut exactly on the cutting line to avoid damaging the Neon Flex and voiding your warranty.
  5. DO ensure you seal the Neon Flex ends appropriately for outdoor or wet installations.
  6. DO ensure you connect positive and negative wires and terminals appropriately to avoid damaging the Neon Flex (applicable if you have modified or extended the power converter).
  7. DO NOT place the Neon Flex onto rough surfaces as the PVC jacket may scratch.
  8. DO NOT bend the Neon Flex beyond the stipulated minimum bending diameter as this will damage the internal circuit.
  9. DO NOT bend the Neon Flex on the vertical axis (up and down) as this will damage the internal circuit.
  10. DO NOT operate the Neon Flex in temperatures exceeding 45°C as the LEDs may overheat and their lifespan will be dramatically reduced.
  11. DO NOT power the Neon Flex whilst tightly coiled as you risk overheating the LEDs.
  12. DO NOT puncture or pierce the Neon Flex as it will void your warranty.
  13. DO NOT subject the Neon Flex to continuous flexing as you may break the internal copper circuit board.
  14. DO NOT strike the Neon Flex.
  15. DO NOT twist the Neon Flex as you may damage the internal circuit.

 

PLANNING

  1. Using a pencil or chalk, mark where the Neon Flex is to be installed. If being curved, mark the curves as precisely as possible.
  2. Plan the cabling of the Neon Flex, noting from which end a length of Neon Flex will be powered, where the wiring will be run, where the power supply will be mounted.

 

CUTTING THE NEON FLEX

  1. Measure the desired length of Neon Flex you require and make a mark on the underside of the Neon Flex.
  2. The Neon Flex can be safely cut on every cutting mark printed on the Neon Flex.
  3. Carefully cut the Neon Flex on your cutting mark, using a Stanley knife (utility knife). Clean up the cut to ensure it is square. Ensure you cut exactly on the cutting line or you will damage the product and void your warranty.
  4. Clean up any exposed copper wires and PCB so that the edge of the cut is square and neat.

NOTE: Silicone glue is only needed for outdoor / wet installations.

 

CONNECTING A POWER CONNECTOR (12V power cable or 220V power converter)

  1. The power connectors only connect from the right hand end of the Neon Flex. Plan for this before commencing with your installation.
  2. Before installing power cables to Neon Flex, pre-join all cables to the power cable leads. Use heat shrink or IP68 connectors and where necessary seal with silicone glue to ensure a waterproof seal.
  3. Apply silicone glue to one end of connector pins. Insert the connector pin fully into the two holes on the Neon Flex end, using flat-nosed pliers if needed.
  4. Pull a heat shrink sleeve over the Neon Flex, moving it away from your work area.
  5. Apply silicone glue around the end of the Neon Flex ensuring no areas are overlooked.
  6. Using the heat gun, warm the cap of the power cable until it is malleable.
  7. Apply silicone glue to the inside of the power cable cap. Slide the power cable cap over the end of the Neon Flex ensuring the connector pins are aligned, and that the pins insert fully into both the power cable and the Neon Flex.
  8. Apply silicone sealant around the power cable cap and slide the heat shrink sleeve over the power cable cap.
  9. Using the heat gun, heat the heat shrink evenly until it has shrunk evenly around the power cable cap. Be careful to not over-heat the sleeve otherwise it will tear.
  10. Apply silicone glue around both ends of the heat shrink sleeve. Allow the silicone glue to cure.

 

CONNECTING AN END CAP

  1. Pull a heat shrink sleeve over the Neon Flex, moving it away from your work area.
  2. Apply silicone glue around the end of the Neon Flex ensuring no areas are overlooked.
  3. Using the heat gun, warm the end cap until it is malleable.
  4. Apply silicone glue to the inside of the end cap. Slide the end cap over the end of the Neon Flex ensuring it is pushed as far as possible.
  5. Apply silicone sealant around the end cap and slide the heat shrink sleeve over the end cap.
  6. Using the heat gun, heat the heat shrink evenly until it has shrunk evenly around the end cap. Be careful to not over-heat the sleeve.
  7. Apply silicone glue around both ends of the heat shrink sleeve. Allow the silicone glue to cure.
Neon Flex Installatio

JOINING NEON FLEX WITH ONLY A SPLICING PIN

This mode of joining Neon Flex delivers a smooth, unbroken light effect. This joining mode is not as strong and secure as using I, T or L connectors and should be used in conjunction with mounting channels.

  1. Ensure the ends of both pieces of Neon Flex have been cut square.
  2. Clean up the cut edge and remove debris.
  3. Pull a heat shrink sleeve over the Neon Flex, moving it away from your work area.
  4. Insert the connector pin fully into the two holes on the one piece of Neon Flex end, using flat-nosed pliers if needed, then insert the connector pin into the other end of the Neon Flex to be joined.
  5. Test your connection to ensure the splicing pin is correctly inserted on both ends.
  6. Apply silicon glue to the two sides of Neon Flex to seal the join.
  7. Smear excess silicone glue around the join area.
  8. Using the heat gun, heat the heat shrink sleeve until it has shrunk evenly around the power cable cap. Be careful to not over-heat the sleeve.
  9. Apply silicone glue around both ends of the heat shrink sleeve. Allow the silicone glue to cure.

 

JOINING NEON FLEX WITH I, T OR L CONNECTOR

This mode of joining Neon Flex delivers a smooth, unbroken light effect.

  1. Repeat the following steps for each piece of Neon Flex to be joined.
  2. Pull a heat shrink sleeve over the Neon Flex and move it away from the work area.
  3. Apply silicone glue to one end of connector pins. Insert the connector pin fully into the two holes on the Neon Flex end, using flat-nosed pliers if needed.
  4. Apply silicone glue evenly to the inside of the I, T or L connector and ensure coverage on all walls.
  5. Insert the Neon Flex into the connector, ensuring the connector pin inserts fully into the holes in the connector.
  6. Smear excess silicone glue around the join area.
  7. Pull the heat shrink sleeve over the join.
  8. Using the heat gun, heat the heat shrink evenly until it has shrunk evenly around the power cable cap. Be careful to not over-heat the sleeve.
  9. Apply silicone glue around both ends of the heat shrink sleeve. Allow the silicone glue to cure.

 

MOUNTING NEON FLEX

  1. If installing your Neon Flex in the 1m aluminium channels, ensure you plan correctly in advance. Removing Neon Flex from the channels risks damaging the Neon Flex internal circuitry due to bending the Neon Flex on the vertical axis. Should you need to remove Neon Flex from a 1m aluminium channel be aware of the risk of damage involved which will not be covered by your warranty. To remove Neon Flex from a 1m aluminium channel, hold the Neon Flex as close to the channel as possible and pull slowly vertically, keeping the Neon Flex as taught as possible.
  2. If installing long lengths of Neon Flex be cautious not to twist the Neon Flex. You must unroll the Neon Flex by turning the reel to avoid twisting it, preferably unrolling the Neon Flex from the reel as you insert it into the channels. Unrolling an entire reel before installing it is not advised unless the surface you place it on is smooth and won’t damage the Neon Flex PVC jacket.
  3. Neon Flex is ideally mounted using the 5cm or 1m aluminium mounting bracket.
  4. Mounting brackets will hold the Neon Flex in place through bends or over straight lines.
  5. Each portion of a curve will require a mounting bracket.
  6. For precise bends consider cutting smaller mounting bracket lengths using a hacksaw.
  7. Place the Neon Flex into the mounting brackets and test the layout, making adjustments as required. Remove the Neon Flex.
  8. If necessary, drill holes for the mounting bracket, using plastic wall plugs where necessary.
  9. Screw the mounting bracket to the mounting surface ensuring it is securely mounted.
  10. Apply a small amount of silicone glue to the inside of each mounting bracket to help ensure that once mounted, the Neon Flex does not easily move.
  11. If mounting the Neon Flex vertically use a 1m aluminium channel, use liberal quantities of silicon glue and consider using cable ties around the Neon Flex and channel to prevent the Neon Flex slipping down or falling out of the channel due to gravity.
  12. Place the Neon Flex into the mounting brackets and press down firmly to ensure the Neon Flex is properly secured.

 

Neon Flex Installation into channel

 

POWER SUPPLY SELECTION FOR 12V NEON FLEX

  1. LUMUL 12V Neon Flex requires a constant voltage power supply.
  2. LUMUL recommends Mean Well power supplies for their exceptional performance and quality.
  3. Always ensure the power supply is sized correctly or you risk damaging both the power supply and Neon Flex.
  4. Neon Flex is polarity sensitive. Always ensure the positive and negative wires on the Neon Flex are connected to the positive and negative terminals of the power supply.
  5. Always size the power supply around 20% larger than required so as never to overload or overwork the power supply.
  6. Each meter of LUMUL 12V Neon Flex draws a maximum 14.4 Watts of power. This is the rated power consumption (a theoretical maximum) however our own tests indicate the actual power consumption should be in the region of 7~8W/m.
  7. To calculate the minimum wattage of power supply required:

 

Formula: Minimum power supply wattage = (Neon flex meters) * 18W

eg: For 10 meters of Neon Flex... Minimum power supply wattage = 10 * 18W = 180W

 

mMin DriverIP20 Meanwell DriversIP67 Meanwell Drivers
118WLRS-35-12ELG-75-12, HLG-40H-12B
236WLRS-35-12ELG-75-12, HLG-40H-12B
354WLRS-50-12ELG-75-12, HLG-60H-12B
472WLRS-75-12ELG-75-12, HLG-80H-12B,
590WLRS-100-12ELG-100-12, HLG-100H-12B
6108WLRS-100-12ELG-100-12, HLG-100H-12B
7126WLRS-150-12ELG-150-12, HLG-120H-12B
8144WLRS-100-12ELG-150-12, HLG-150H-12B
9162WLRS-200-12ELG-200-12, HLG-185H-12B
10180WLRS-200-12ELG-200-12, HLG-185H-12B
11198WLRS-200-12ELG-200-12, HLG-240H-12B
12216WLRS-350-12ELG-240-12, HLG-240H-12B
13234WLRS-350-12ELG-240-12, HLG-240H-12B
14252WLRS-350-12HLG-320H-12B
15270WLRS-350-12HLG-320H-12B


TROUBLESHOOTING

My Neon Flex won't illuminate at all

Check your power source: Check your 12V constant voltage power supply or the power connector are supplying power.

Check that the connector pins are inserted correctly and making contact with the internal copper wires.

Check that you have the polarity correct : positive to positive, negative to negative.

For 12V Neon Flex ensure your power supply is a 12V constant voltage power supply and can supply sufficient current.

For 220V Neon Flex ensure the power converter or controller is not faulty.

My 220V Neon Flex was illuminated fine one day and now has "dead sections" or simply stopped operating

You have almost certainly experienced a voltage spike exceeding 225V - 230V which has permanently damaged your Neon Flex.

Once installed, my Neon Flex had a section fail, then more and finally the entire Neon Flex failed

There has been an electrical voltage surge which has damaged the internal circuit.

My Neon Flex has "dead sections"

A point on the internal circuit is damaged, most commonly this is because the Neon Flex was bent on the vertical axis or because of power spikes exceeding 225V on 220V Neon Flex. If this was man-handling the Neon Flex you can resolve this by cutting out the faulty section and splicing a working section of Neon Flex using splicing pins, silicon glue and heat shrink.

One end of my Neon Flex is brighter than the other end

There is voltage drop. Reduce the length of the Neon Flex or if 12V Neon Flex, power from both ends, ensuring the polarity is correct.

My Neon Flex is illuminating erratically

Check that the connector pins are inserted correctly and making contact with the internal copper wires.